Clear Disbursements Not Processed - Desktop
After disbursing funds from PowerFAIDS to J1 desktop, it is recommended to check the "Disbursements Not Processed" window.
Notes:
- Funds that were not able to disburse will continue to appear on future disbursement reports until it is cleared from the disbursements not processed window.
- Funds that appear on the error log DO NOT disburse into J1, but funds that are okay will continue to process and appear on the students account.
* THE ONLY KNOWN ERROR TO STOP ALL FUNDS FROM BEING DISBURSED IS A FILE FORMATTING ISSUE - CONTACT IT FOR ASSISTANCE *
- Not all errors are "Errors". EX: If a student is no longer enrolled, but their status has not been updated in PowerFAIDS, the fund will not disburse and will appear on the error report. This is okay! We don't want it to disburse! It's just letting you know it did not process.
Steps To Clear Disbursements Not Processed:
1. Open J1 desktop. You can access the Disbursements Not Processed window by using the search feature on the upper left or by navigating to Financial Aid Disbursement Processing and expanding the dropdown.
2. When the Disbursements Not Processed window opens, expand the Individual selection dropdown by clicking on the down arrow and then click "Select" to add that student to the Selection Results box on the bottom left. You will need to do this for each individual if there are multiple errors.
3. If you need to review the error for the individual, you can do so on the bottom right after selecting the student from the "Selection Results" box on the left hand side. When selected, the record will highlight blue.
4. To clear the record, you will need to have the individual highlighted in the selection results box - it will appear blue when highlighted. With the record highlighted, on the bottom left of the window, click the "Delete Record" box. You will need to do this for each individual record.
